Country Sales Manager
BrighterMonday Uganda
Location not specified
Full-time
Posted 1d ago
Job Description
COUNTRY SALES MANAGER – UGANDA
Department: Commercial
Reports to: Head of Commercialization
Location: Uganda
Monthly Salary: UGX 10,000,000–15,000,000
Additional Compensation: Performance-based commission or bonus linked to agreed commercial targets.
Role Level: Senior Management / Country Leadership
About the Client
We are recruiting on behalf of our client, a technology company offering a cloud-based school management and data analytics platform that enables educational institutions to track academic performance, generate report cards, and strengthen communication between schools and parents.
1. Job Summary
The Country Sales Manager is responsible for leading the company’s commercial growth and overall market performance in Uganda. The role oversees sales, strategic account management, customer success, and customer support, ensuring sustainable revenue growth, strong customer relationships, and operational effectiveness.
The successful candidate will develop and execute the country sales strategy, expand the company’s market presence, manage key partnerships, lead the local team, and ensure that commercial activities align with the company’s overall business objectives.
2. Key Responsibilities
A. Sales Strategy and Market Development
· Develop and implement the country sales strategy in line with the company’s commercial objectives.
· Drive new customer acquisition, revenue growth, and expansion into new market segments.
· Identify and pursue strategic opportunities within the education sector, including schools, school networks, government institutions, and education partners.
· Lead high-value sales negotiations and strategic commercial partnerships.
· Analyze market trends, competitor activity, and customer needs to identify opportunities for growth.
· Build and maintain a strong sales pipeline and ensure effective execution of sales plans.
B. Strategic Account Management and Customer Retention
· Oversee the management and growth of key customer accounts, ensuring long-term relationships and recurring revenue.
· Drive customer retention, renewals, cross-selling, and upselling opportunities.
· Establish strong relationships with decision-makers across major schools, school networks, and institutional clients.
· Monitor customer satisfaction and account performance, addressing risks that could affect retention or revenue.
· Work with relevant internal teams to ensure customers realize value from the company’s products and services.
C. Commercial Leadership and Team Management
· Lead, develop, and manage the country team across sales, account management, and customer support.
· Set clear objectives, provide coaching, and foster a culture of accountability and high performance.
· Establish effective coordination across the customer lifecycle, from acquisition and onboarding to support and renewal.
· Build local team capacity in line with business growth and operational requirements.
· Provide regular commercial performance updates, market insights, and strategic recommendations to the Head of Commercialization.
Requirements
Department: Commercial
Reports to: Head of Commercialization
Location: Uganda
Monthly Salary: UGX 10,000,000–15,000,000
Additional Compensation: Performance-based commission or bonus linked to agreed commercial targets.
Role Level: Senior Management / Country Leadership
About the Client
We are recruiting on behalf of our client, a technology company offering a cloud-based school management and data analytics platform that enables educational institutions to track academic performance, generate report cards, and strengthen communication between schools and parents.
1. Job Summary
The Country Sales Manager is responsible for leading the company’s commercial growth and overall market performance in Uganda. The role oversees sales, strategic account management, customer success, and customer support, ensuring sustainable revenue growth, strong customer relationships, and operational effectiveness.
The successful candidate will develop and execute the country sales strategy, expand the company’s market presence, manage key partnerships, lead the local team, and ensure that commercial activities align with the company’s overall business objectives.
2. Key Responsibilities
A. Sales Strategy and Market Development
· Develop and implement the country sales strategy in line with the company’s commercial objectives.
· Drive new customer acquisition, revenue growth, and expansion into new market segments.
· Identify and pursue strategic opportunities within the education sector, including schools, school networks, government institutions, and education partners.
· Lead high-value sales negotiations and strategic commercial partnerships.
· Analyze market trends, competitor activity, and customer needs to identify opportunities for growth.
· Build and maintain a strong sales pipeline and ensure effective execution of sales plans.
B. Strategic Account Management and Customer Retention
· Oversee the management and growth of key customer accounts, ensuring long-term relationships and recurring revenue.
· Drive customer retention, renewals, cross-selling, and upselling opportunities.
· Establish strong relationships with decision-makers across major schools, school networks, and institutional clients.
· Monitor customer satisfaction and account performance, addressing risks that could affect retention or revenue.
· Work with relevant internal teams to ensure customers realize value from the company’s products and services.
C. Commercial Leadership and Team Management
· Lead, develop, and manage the country team across sales, account management, and customer support.
· Set clear objectives, provide coaching, and foster a culture of accountability and high performance.
· Establish effective coordination across the customer lifecycle, from acquisition and onboarding to support and renewal.
· Build local team capacity in line with business growth and operational requirements.
· Provide regular commercial performance updates, market insights, and strategic recommendations to the Head of Commercialization.
Requirements